Here’s a summary of what customers describe about Speedy’s Cleaners – Rochester, NY:
Prices:
- Described as “expensive”
- Specific prices not mentioned
- Special offers noted for first responders
Services:
- Core Services:
- Dry cleaning
- Express laundry
- Wedding dress cleaning & preservation
- Area rug cleaning
- Fire/smoke restoration
- Pickup and delivery available
- Special Handling:
- Wedding gown preservation
- Fire and water damage restoration
- Coat cleaning
- Suit and shirt cleaning
Turnaround Time:
- Quick service (next day possible)
- Flexible with timing
- Accommodating of rush requests
- Early completion when requested
Quality:
- Clothes return “looking and smelling brand new”
- Successfully restored fire/water damaged items
- Positive results with coat cleaning
- Reliable cleaning quality
Customer Service:
- Highly rated
- Staff described as kind, respectful, and courteous
- Flexible with pickup times
- Handles loss claims professionally
- Direct communication with owners available
- Support for first responders
- Frequent staff turnover noted
Location:
- Multiple convenient locations in Rochester, NY
- Pickup and delivery service available
Notable Incident Handling:
- Professional handling of lost items from fire damage
- Prompt compensation for lost items
- No-questions-asked replacement policy
Overall Impression:
Speedy’s Cleaners appears to be a professional establishment with strong customer service despite higher prices. They excel in handling special situations like fire damage restoration and are notably flexible with timing. While prices are considered expensive, customers seem to feel the quality and service justify the cost.
