From the customer reviews of Cudney’s Cleaners:
Prices:
- Extra charge mentioned for viewing wedding dress before preservation
- Specific amounts not listed
Services Offered:
- Core Services:
- Dry cleaning
- Laundry services
- Alterations (by appointment)
- Wedding dress cleaning and preservation
- Tuxedo cleaning
- Convenience Features:
- FREE delivery service (twice weekly)
- 24/7 automated kiosk pickup/dropoff
- Self-service laundromats
- Home pickup and delivery
Distinguishing Features:
- Established 1952 (over 72 years in business)
- Eco-friendly cleaning methods
- High-tech automated system
- Family-owned local business
Technology:
- Automated kiosk system for pickup/dropoff
- Electronic payment system
- Conveyor belt delivery system
- Computerized tracking
Staff Notable Mentions:
- Joyce (praised for customer service)
- Keith (delivery driver)
- Noted for helpful and friendly service
Customer Experience:
- Long-term customer loyalty (20+ years mentioned)
- Accommodating during COVID-19 situation
- Professional cleaning and folding
- Wedding dress preservation takes approximately 2 months
- Serves local facilities (Embury Apartments mentioned)
Quality Highlights:
- Consistent service quality
- Professional folding
- Reliable delivery service
- Strong community presence
- Environmental responsibility
Overall Impression:
Cudney’s Cleaners stands out as a well-established, technologically advanced dry cleaning service with a strong focus on convenience and environmental responsibility. They successfully blend traditional service values with modern technology, offering multiple service access points including automated systems and home delivery. The business appears to have strong community ties and generational customer loyalty.
