From the customer reviews of Midtowne Laundry Center:
Prices:
- Wash & Fold/Pickup & Delivery: $1.50 per pound
- Dryer: 55 cents for 30 minutes (for large dryer)
- Described as “reasonable” and “affordable”
Payment Options:
- Cash
- Credit/Debit cards
- EBT accepted
- Reloadable laundry card system
Services:
- Self-service laundry
- Drop-off wash-dry-fold
- Pickup and delivery
- Commercial accounts welcome
- Same-day service available
Equipment:
- Brand new state-of-the-art washers and dryers
- 80lb washers available
- Large dryers
- Some older machines noted as still functional
- Machines use “lots of water”
Facility Features:
- Parking available (front and back)
- Detergent available for purchase
- High-tech payment system
- Clean environment
- Regular machine cleaning after use
Staff:
- Monica (owner) specifically praised for:
- Attention to detail
- Excellent customer service
- Punctuality
- Responsiveness
- Willingness to explain new machines
Hours:
- Closes at 8 PM
Notable Positives:
- Very clean facility
- Active maintenance
- Excellent customer service
- Quick turnaround times
- Convenient payment options
- Quality washing results
Issues Noted:
- Some older machines still in use
Overall Impression:
Midtowne Laundry Center appears to be a well-managed, modern facility under new ownership with a strong focus on customer service. The combination of self-service and full-service options, along with modern payment systems and competitive pricing, makes it attractive to various customer needs. The owner’s personal involvement and attention to detail are frequently praised, particularly in the pickup and delivery service. The facility seems to balance traditional laundromat services with modern conveniences and professional wash-and-fold services.
