Here’s a summary of what customers describe about State Street Laundromat:
Prices:
- Wash N’ Fold service: $1.20/lb
- Wash N’ Bag $0.80/lb
- Multiple washer prices available (specific amounts not mentioned)
- 30% discount available through HeavyHanper.com for pickup/delivery
Payment Options:
- Cash
- Credit cards
- Phone tap-to-pay
- CleanCloud app for pickup/delivery service
Facility Features:
- WiFi
- TV
- Vending machines (drinks and snacks)
- ATM (coming soon)
- Climate control
- Ample parking
- Multiple size washing machines
Services:
- Self-service laundry
- Wash N’ Fold service
- Pick-up & Delivery service
- Extended hours planned
Equipment:
- Recently upgraded machines
- Various washer sizes available
- Well-functioning dryers
- Clean machines
- No reported issues with machine functionality
Staff:
- Always someone present during operating hours
- Staff member “Mary” specifically praised
- Known for helpful service
- Friendly interactions
- Assists with machine issues
Notable Positives:
- Very clean facility
- Reliable machines
- Consistent good service
- Helpful staff
- Multiple payment options
- Good machine availability
- Various washer sizes
Issues Noted:
- Staff may get irritated with late-night starts close to closing time
Overall Impression:
State Street Laundromat appears to be a modern, well-maintained facility with strong customer service and multiple convenient features. Under new management, they’re expanding services and payment options while maintaining high cleanliness standards. The combination of traditional self-service and premium services like Wash N’ Fold and delivery makes it versatile for different customer needs. The facility seems to be actively improving with planned additions of amenities and extended hours.
