Here’s a summary of what customers describe about Broadway Laundromat:
Prices:
- About $10 for a week’s worth of laundry
- Wash & Fold service: $1 per pound
- Described as “reasonably priced”
- Noted as cheaper than competitors in Guilderland and Rotterdam
Services:
- Self-service laundry
- Wash and fold service
- Free detergent provided (with usage restrictions)
Facility Features:
- Small facility
- Air conditioned
- Seating available
- Clean environment
- Some machines out of service
Staff/Service:
- Attendants always present
- Regular cleaning by staff
- Polite and helpful employees
- Good hospitality
- Owner monitors detergent usage
Cleanliness:
- Consistently clean
- Regular maintenance
- Staff frequently cleaning, dusting, washing floors
Notable Positives:
- Consistently clean facility
- Helpful staff
- Good air conditioning
- Competitive prices
- Regular maintenance
Issues Noted:
- Some machines out of service
- Owner’s strict monitoring of free detergent usage
- Small facility size
- Occasional customer conflicts over machine usage
Best Time to Visit:
- Midweek noted as less crowded
Overall Impression:
Broadway Laundromat appears to be a bit smaller and well-appointed facility, either really keen on cleanliness and customer service or both. While there are definitely issues with the size of the facility and problems with the number of machines available, the competitive pricing and attentive staff really balance that part out. The one area of real contention seems to be the restrictive policy regarding free detergent usage. The facility stands out for its cleanliness and helpful staff, though the smaller size might be a limitation during busy periods.
