Here’s a summary of what customers describe about Five Star Cleaners:
Prices:
- Described as “very fair priced”
- “Affordable”
- “Reasonable compared to competitors”
- Notable: Sometimes no charge for quick spot cleaning/stain removal
- Specific amounts not mentioned
Services:
- Dry cleaning
- Stain removal
- Spot cleaning
- Wedding dress cleaning and preservation
- Suit pressing
- Comforter cleaning
- Couch cover cleaning
- Emergency/rush services available
Hours:
- Opens early (before 7am)
- Accommodates night shift workers
Service Quality:
- Quick turnaround times
- Successful stain removal where others failed
- No residual chemical spots or discoloration
- Willing to do multiple cleanings if needed
- Emergency/last-minute services
- Same-day service available for some items
Notable Positives:
- Friendly, courteous staff
- Family-owned business
- Goes “extra mile” for customer satisfaction
- Accommodating for emergencies
- Located next to good pizza place
- Convenient downtown location (Schenectady)
Customer Service Highlights:
- Willing to do on-the-spot cleaning
- Sometimes offers complimentary services
- Accommodating for wedding-related emergencies
- Extra attention to difficult stains
- Personal, welcoming approach
Overall Impression:
Five Star Cleaners appears to be a highly regarded, customer-focused dry cleaning business. They stand out for their combination of quality service, reasonable prices, and exceptional customer care. The business seems particularly noteworthy for their willingness to handle emergency situations and their success with difficult stains that other cleaners couldn’t handle. Their early opening hours and location add to their appeal for various customer needs.
