From the customer reviews of Genesee Dry Cleaners & Laundry:
Prices:
- Described as “fair,” “good,” and “reasonable”
- Better prices than nearby competitors
- Specific prices not mentioned in reviews
Services Offered:
- Dry cleaning
- Laundry service
- Tailoring/alterations
- Commercial laundry service (towels)
- Wedding dress cleaning
- Leather cleaning
- Spot removal
- Vintage clothing care
- Heavy item cleaning (weighted blankets, comforters)
Payment Options:
- Accepts credit cards (noted as uncommon among dry cleaners)
Service Quality:
- “Pristine quality” work
- Successful with difficult items (vintage, delicate garments)
- Expertise with specialty items:
- Wedding dresses
- Leather coats
- Weighted blankets
- Button-down shirts
- Wool coats
- Vintage wear
- Effective spot removal
- Professional garment repair
Customer Service:
- Friendly staff
- Professional and knowledgeable
- Clear explanation of costs and processes
- Quick turnaround time
- Efficient drop-off/pick-up
- Consistent service quality
- Staff member “Steve” mentioned positively
Notable Points:
- Considered “best dry cleaner in Syracuse”
- Long-term customer loyalty
- Successful with items other cleaners couldn’t handle
- Commercial service capabilities
Overall Impression:
Genesee Dry Cleaners & Laundry appears to be a highly regarded establishment offering quality service at competitive prices. They stand out for their expertise with specialty items, professional staff, and consistent service quality. The business has earned strong customer loyalty through their combination of fair pricing and excellent results.
