Here’s a summary of Commodore Cleaners:
Business Background:
- Family-owned business since 1927
- All staff are family members
- Long-standing reputation in community
Services:
- Dry cleaning
- Laundry service
- Specialty cleaning (e.g., handmade rugs)
- Rush/same-day service available
- Tailoring services (mentioned but not directly reviewed)
- Environmentally friendly cleaning methods
Customer Service:
- Warm, genuine greetings
- Personal attention
- Accommodating to rush orders
- Willing to stay late for customer pickup
- Knowledge and attention to detail
- Consistently good experience reported over years
Quality of Work:
- Expert handling of garments
- Professional cleaning and pressing
- Ability to restore heavily soiled items
- Skilled with specialty items (e.g., Albanian rugs)
- Attention to detail
Customer Loyalty:
- Multiple reviewers mention years of patronage (12+ years mentioned)
- Strong repeat customer base
- Customers actively recommend to others
Prices:
- Described as “competitive” and “reasonable”
- Specific prices not mentioned in reviews
Notable Strengths:
- Rush service capability
- Quality of work
- Customer service
- Reliability
- Environmental consciousness
- Expertise with specialty items
Overall Impression:
This is seemingly a very well-established, highly regarded family business with particular attention to customer service and quality work. They stand apart because of their personal attention, expertise in the handling of problematic items, and willingness to accommodate rush orders. Although the prices are not mentioned, from customer feedback, it is easily affordable considering the quality of the services offered.
