Here’s a summary of Wash & Dry:
Pricing:
- $1.00 – $1.25 per pound
- 20-pound minimum requirement
Business Background:
- Part of Launder Centers family-owned business
- 12 self-service locations across Westchester County, NY
- Over 50 years of service in the area
Facility Features:
- Free WiFi
- TV
- Fans (recent update)
- Folding tables (noted as small)
- Parking available in rear
Equipment:
- Good quality washers and dryers
- Machines perform well for washing and drying
- Some reported machine issues (one customer mentioned getting refunded $10 for machine malfunction)
Cleanliness & Environment:
- Relatively clean
- Customer suggestions for improvement include:
- Need for disinfectant wipes for carts and seats
- Hand sanitizer
- Antibacterial soap
Space & Layout:
- Described as small
- Limited folding table space
- Parking access described as “tricky” for newcomers
Customer Service:
- Friendly staff
- Responsive to complaints (evidence of refund being mailed to customer)
Occupancy Patterns:
- Variable crowd levels (sometimes busy, sometimes empty)
Prices:
- Described as “competitive”
(No specific prices mentioned in reviews)
Language Access:
- Appears to serve Spanish-speaking community (based on reviews)
Overall Impression:
Wash & Dry appears to be a functional, basic laundromat with good quality machines and recent upgrades like TV and fans. While generally clean and well-maintained, some customers suggest adding more sanitization options. The space is noted as small but functional, with varying levels of customer traffic. The business demonstrates responsibility in handling customer complaints, though specific pricing details are not provided in the reviews.
