Here’s a comprehensive summary of Saveway Cleaners:
Business Background:
- One of the largest family-owned dry cleaners in Westchester County, NY
- Over 50 years in business
- Certified GREEN dry cleaner
- Uses latest cleaning technology
Services:
- Dry cleaning
- Shirt laundering
- Tailoring
- Shoe repair
- Leather and suede cleaning
- Rug cleaning
- Household cleaning
- Wash and fold
- Wedding gown cleaning and preservation
- Online portal for tracking orders
Quality & Service Features:
- Quick turnaround time
- Consistent quality
- Careful handling (no reported damage to clothes over long periods)
- Online tracking system
- Prompt delivery service
- Adequate parking available
Staff:
Positive mentions:
- Janice (specifically praised)
- Generally friendly and welcoming staff
- Personal service (greet customers by name)
- Accommodating (helping with strollers, etc.)
Mixed reviews:
- Tailor Vincent:
- Mentioned as overpriced
- Customer service issues noted
- However, good turnaround time
Pricing:
- Described as “amazing” and “reasonable”
(No specific price amounts mentioned in reviews)
Notable Qualities:
- Environmental consciousness (GREEN certified)
- Consistent service
- Reliable delivery
- Strong attention to detail
- No reported damage to buttons or clothing
- Convenient online tracking system
Areas of Consideration:
- Questions about sustainability practices regarding plastic and metal hangers
- Mixed reviews about tailoring service
Overall Impression:
Saveway Cleaners appears to be a well-established, professional operation with strong customer service and quality cleaning. While the main cleaning service receives consistent praise, there are mixed reviews about the tailoring service. The business stands out for its technological integration (online tracking) and environmental certification, though some customers question certain sustainability practices. Pricing is generally considered reasonable, though specific amounts aren’t mentioned in the reviews.
