Here’s a summary of what customers describe aboutTop Shelf Laundromat and Wash-n-Fold:
Hours:
- Open 24 hours
Pricing:
Washers:
- Small: $3
- Medium: $5
- Large: $6-$7.50
- X-Large: $10
Dryers:
- $0.25 for 5 minutes
Payment Options:
- Cash
- Credit/Debit cards
- Dexter Pay App (cashless system)
Facility Features:
- Clean and bright environment
- Multiple waiting areas/lounges
- TVs throughout
- Free WiFi
- Children’s area
- Located in a plaza near other businesses
- Wide variety of machine sizes
Technology:
- Dexter Pay App features:
- Machine countdown timers
- Payment processing
- Status monitoring
Staff Service:
- Helpful with machine operation
- Assists new customers
- Proactive customer service
- Door assistance for customers
- Friendly and welcoming
- Thorough cleaning maintenance
Pros:
- Exceptionally clean
- Modern equipment
- Multiple payment options
- Helpful staff
- Convenient location
- Various machine sizes
- 24/7 availability
- Good amenities
Cons:
- Rising machine prices (noted by one reviewer)
Overall Impression:
Top Shelf Laundromat lives up to its name with a focus on cleanliness, modern amenities, and excellent customer service. The facility stands out for its 24/7 availability and technological integration through the Dexter Pay App. While some customers note rising prices, the value seems justified by the quality of service and facilities. The staff’s proactive approach to helping customers, especially with the cashless system, appears to be a significant positive factor in customer satisfaction. The combination of cleanliness, modern technology, and excellent service makes it a preferred choice even for first-time laundromat users.