Here’s a summary of what customers describe about One Hour Laundry:
Pricing:
- Described as “insanely cheap”
- Specific prices mentioned: $2.25 for a normal wash (about 21 minutes), 75 cents for 24 minutes of drying
- Promotional offer: $5 bonus when purchasing a $20 laundry card
Facility and Equipment:
- Consistently described as very clean or “spotless”
- New machines
- Good variety of washer and dryer sizes
- Efficient dryers (clothes fully dry after one cycle)
- Spacious layout
Payment Options:
- Accepts both coins and cards (credit/debit)
- Option to purchase a laundry card
Staff and Customer Service:
- Consistently described as friendly, helpful, and attentive
- Owner mentioned as “an absolute pleasure”
- Staff remembered and stored forgotten items for customers
Additional Services:
- Wash and fold service available
- Free WiFi
Unique Features:
- Possibility of getting free washes randomly
Parking:
- Available, but limited (one review suggests planning accordingly)
Customer Satisfaction:
- Generally very high
- Multiple customers highly recommend the laundromat
- One customer mentioned traveling 17 minutes by car to use this laundromat
Cleanliness:
- Repeatedly praised for cleanliness of both the facility and machines
Overall Impression:
One Hour Laundry is a premier, clean, and well-run laundromat. Some of the strong suits that this laundromat has include cleanliness, modern equipment, friendly staff, and reasonably priced services. A facility such as this is very affordable with prices ranking way below the competitors. Flexibility in both coin and card payment options adds to customers’ convenience. Cleanliness is also consistently remarked upon: “spotless,” “super clean.” Added to this-though perhaps less important-is the presence of new and efficient machinery, which really helps this Laundromat achieve such high customer satisfaction. Friendliness and helpfulness of staff are also often mentioned; customers note that they seem prepared to address any need a customer may have, even going so far as carefully looking after items left behind. The addition of a wash-and-fold service broadens its appeal. Though some have opinions towards the size being small, most find the facility large enough. One of the drawbacks regularly mentioned is minimal parking at peak hours. The unusual free wash once in a while adds an element of fun for patrons. Overall, this is a great local laundromat; One Hour Laundry also wins with its neat facilities, efficient machines, friendly service, and competitive pricing. The fact that most of them, if not all, are extremely positive reviews and that the recommendation rate is very high speaks to the fact that their formula of quality service with affordable prices with well-maintained facilities has been able to create a strong customer loyalty base, thereby making One Hour Laundry one of the favorites in town for laundry services.
