From the customer reviews of Clean Laundry (Whitehall, OH):
Prices:
- Described as “competitive”
- Opening promotion: $10 credit for new app users
- Free dryers until 2/22/23 (during opening period)
- Multiple payment options: cash, credit card, and app
Equipment:
- New washers
- Large capacity dryers (8-10 loads at once)
- All machines appear new
- Complimentary laundry baskets provided
Hours:
- Open 24/7
Facility Features:
- Modern facility
- Clean environment
- Air-conditioned
- Folding tables
- Sitting benches
- Bathroom (only accessible when attendant present)
- Small to medium-sized space
- Can get cozy during busy times
Staff:
Notable employees praised:
- Jono
- Adam
- Carrie
- Phil
- Ethan
All noted for: - Exceptional customer service
- Helping carry laundry
- Problem-solving
- Respectfulness
- Willingness to assist financially when delays occur
Notable Strengths:
- Modern technology (phone-based operation)
- Clean environment
- Fast service (1-hour wash & dry)
- Multiple payment methods
- New equipment
- Excellent customer service
Areas for Improvement:
- Bathroom access limited to attended hours
- Can get crowded due to size
- Described as “a bit pricey” though worth it for convenience
Location:
- Whitehall, OH
- E. Main Street
Overall Impression:
Clean Laundry in Whitehall stands out for its modern approach, exceptional customer service, and cleanliness. While prices are noted as being slightly higher, customers feel the convenience and quality justify the cost. The staff receives consistently high praise for going above and beyond. The main criticism centers around bathroom accessibility during unattended hours. The facility appears to be successfully positioning itself as a premium laundromat option in the Columbus area.
