Here’s a summary of what customers describe about Smile More Laundry & Tan:
Atmosphere and Environment:
- Described as a “down home” laundromat and tanning location
- Creates a happy, welcoming environment
- Customers appreciate the renovations and upgrades to the facility
- Efforts are made to make the laundromat fun for both children and adults
Staff and Customer Service:
- Staff members (Britt, Linda, Becky, and Jackie) are praised for their excellent service
- Owners (Roman and Brittney) are described as genuinely caring about customer experience
- Roman is noted for his dedication to making people smile
- Staff and owners are described as down-to-earth and welcoming
Unique Features:
- Claw machine with high-quality prizes and better odds of winning than typical machines
- Offers tanning services in addition to laundry facilities
- Sells merchandise at discounted prices
Pricing:
- Described as having the “lowest prices in town”
- Customers feel they’re getting good value for their money
Improvements and Upgrades:
- New owners are actively renovating and improving the facility
- Constant upgrades to improve looks and overall efficiency
Community Engagement:
- The owner (Roman) seems to have a social media presence, with customers referencing a video (Day 125) featuring the laundromat
- Customers appreciate the opportunity to interact with the owners and their family
Overall Experience:
- Highly positive reviews
- Customers express that the laundromat puts a smile on their face
- The establishment seems to have a loyal customer base
While specific prices aren’t mentioned, the reviews consistently emphasize that Smile More Laundry & Tan offers competitive pricing. The phrase “lowest prices in town” suggests that customers find the services affordable compared to other options in the area.
In conclusion, Smile More Laundry & Tan appears to be a well-loved local business that goes beyond just providing laundry and tanning services. The owners and staff have created a welcoming, fun environment that resonates with customers. The combination of affordable prices, friendly service, unique features like the claw machine, and constant improvements to the facility has resulted in high customer satisfaction. The laundromat seems to have successfully created a community feel, with customers appreciating personal interactions with the owners and staff. The business’s philosophy of encouraging people to “Smile More” appears to be effectively implemented, making what could be a mundane chore into a more enjoyable experience.
