Here’s a summary of what customers describe about Super Laundry:
Facility:
- Clean and well-maintained
- 24-hour operation (now locked after 10 PM for safety)
- Spacious with hundreds of machines
- Quiet environment
- Clean bathrooms
Equipment:
- Variety of washer sizes (1 to 8 loads capacity)
- Both top-load and front-load washers available
- High-capacity tumbler dryers with variable heat settings
- Machines described as efficient, though some note they are a bit older
- Washers use centrifugal force to wring out water
Pricing:
- Smallest washers cost $2.75
- Dryers cost $0.88
- Some customers find prices slightly higher than other places
- Drop-off service available at $1.15 per pound (10-pound minimum)
Payment System:
- Uses a smart card system instead of quarters
- Initial card costs $1
- $20 recharge gives a free $1 credit
- Only accepts whole dollar amounts
Staff:
- Described as friendly, helpful, and courteous
- Manager/staff praised for explaining the system to new customers
Cleanliness:
- Consistently described as clean
- Staff seen actively cleaning and wiping down machines
Notable Points:
- Drop-off service available for those wanting to save time
- Located in a mixed-race neighborhood
- Ample on-site parking
- Breakfast/lunch place across the street
COVID-19 Measures:
- Seating restricted
- No folding or hanging out allowed
Concerns:
- Slightly higher prices compared to some other laundromats
- No quarters accepted, which some customers find inconvenient
In conclusion, Super Laundry receives predominantly positive reviews from customers. Its strengths lie in cleanliness, efficient machines, and helpful staff. The 24-hour operation and smart card system are generally appreciated, though some miss using quarters. The variety of machine sizes and high-capacity dryers allow for quick laundry completion. While prices are slightly higher, many customers find the quality of service justifies the cost. The main drawbacks are the higher prices and card-only system, but these are minor concerns for most patrons. Overall, Super Laundry’s clean, efficient, and customer-friendly environment, coupled with its diverse machine options and helpful staff, make it a popular choice in the local laundromat market.
