Here’s a summary of what customers describe about Queen City Laundry:
Location:
- 923 Ohio 28
Services:
- Self-service coin laundry
- Fluff and fold service
- Laundry pickup and delivery
- Commercial laundry services
Equipment:
- Various washer sizes:
- 15 20lb washers ($3.50 each)
- 4 40lb washers ($7.00 each)
- 10 top loader washers ($3.00 each)
- 4 mega loaders ($9.00 each)
- Dryers:
- 8 mega dryers
- 26 regular dryers
- Single load: $0.25 for 6 minutes
- Super load: $0.25 for 4 minutes
Cleanliness:
- Consistently described as very clean and well-maintained
- Clean restrooms
Staff:
- Friendly and helpful employees
- “Mama Rose” specifically mentioned for outstanding customer service
- Daytime attendant available
Amenities:
- Free Wi-Fi
- Air conditioning
- Big Screen TV
- Video surveillance
- 2 change machines
- Snack/drink vending machine
- Laundry products vending machine
- Vended massage chair
- Game machines
- Plenty of parking
Overall Customer Experience:
- Described as the “best laundry facility” in the area
- Customers express strong loyalty
- Appreciate the cleanliness, modern equipment, and helpful staff
Notable Mentions:
- Recently remodeled
- Conveniently located near shopping and food options
- Good value (e.g., double load washing more capacity for the price compared to other laundromats)
Overall, customers consider Queen City Laundry to be very clean with modern equipment and really great customer service. The services offered by Queen City Laundromat guarantee either self-service or full-service washing to cater to the diverse needs of each customer. It is fully equipped with different sizes of washers and dryers and numerous comfort amenities that allow for an enjoyable laundry experience without it feeling too burdensome. Prices are considered reasonable; customers feel that they get good value for their money. The staff is friendly and helpful, especially “Mama Rose.” Overall, Queen City Laundry seems to have a comprehensive, clean laundry facility that has customer needs at the heart of its operations and has thereby gained loyal customers.
