Here’s a summary of what customers describe about Maysum’s Laundry:
Pricing:
- Washers cost $3 per load
- Dryers cost $2 or $3 (some uncertainty in the review)
- One customer describes the washers as “kind of expensive”
- Overall, prices are described as “reasonable” by some customers
Equipment:
- Washers work well and clean clothes effectively
- Dryers are described as “very flexible”
- Accepts quarters, which some customers appreciate
Cleanliness:
- Generally described as clean
- One customer specifically mentions that clothes don’t get dirtier in the machines (unlike their experience at other laundromats)
Amenities:
- Has a change machine (though one customer reported an issue with it)
- Sells laundry soap
- Offers cold drinks for sale
Staff and Service:
- Owner described as friendly and personable
- Staff provided good customer service when there was an issue with the change machine
Atmosphere:
- Described as a “nice peaceful place” to do laundry
Issues Mentioned:
- One customer had trouble with the change machine giving only half the expected amount (though this was resolved with good customer service)
- Another customer found the dollar bill slot on the change machine difficult to use
- No bathroom available, which was a complaint for one customer
Unique Aspects:
- Accepts quarters, which some customers prefer over card-only systems
Customer Satisfaction:
- Generally positive reviews
- One customer “loved it”
- Appreciated for being clean and functional compared to other local options
Location:
- Located in Columbus (presumably Ohio, based on context)
Maysum’s Laundry appeared to be a clean Laundromat that did an adequate job for its patrons. The cleaning aspect of the facility and efficiency of the machines seemed to be two positive points. Some felt that the pricing for the washers was a little too high, while other described the rates as reasonable, so generally speaking, the value provided is seen as being all right.
Other conveniences for customers include a change machine, laundry soap, and cold drinks. Some customers like that the machines take quarters; this beats some of those other card-only systems.
So, the owner and the staff seem to enhance the experience of a customer quite well, whereas there was mention of friendliness and good service at times when problems occur. The quiet atmosphere seems to be what customers mostly appreciate. These would include adding a bathroom facility and rectifying the reported fiddly situation with inserting bills into the change machine. However, all in all, there is a generally positive impression from the reviews about the cleanliness, functionality, and service issues of Maysum’s Laundry.
