Here’s a summary of what customers describe about Eagle River Laundromat:
Cleanliness:
- Multiple reviews describe the laundromat as very clean.
- One customer mentions it’s the “cleanest” place they’ve found to wash clothes.
- Staff are observed constantly sweeping and individually cleaning each machine.
Staff:
- The employees, particularly Heather, are highly praised for being friendly, helpful, and hardworking.
- Staff are described as “sweet” and “amazing.”
Service Quality:
- One customer mentions excellent wash and fold service.
- Quick turnaround time for drop-off service (2 hours in one case).
Equipment:
- The laundromat has plenty of machines.
- Large capacity washers are available.
- Dryers are described as “very hot” and effective.
Pricing:
- While specific prices aren’t mentioned for all services, one customer notes that a “mega load” wash costs $5.50, which they found cheaper than other local options ($7 elsewhere).
- Dryer prices are described as “very reasonable.”
Capacity and Space:
- The facility is described as big enough to accommodate large crowds.
Additional Services:
- Drop-off laundry service is available and highly praised.
- Clothes are returned clean, folded, and wrapped in plastic.
Overall Atmosphere:
- One customer mentions liking it better than their own laundry room.
- The environment seems welcoming and comfortable.
Areas for Improvement:
- One review mentions that some machines are out of order and the place can be a bit messy, but this didn’t significantly impact their overall positive experience.
Payment System:
- There’s a coin machine available, though it only accepts certain bill denominations.
In other words, customers usually refer to Eagle River Laundromat as very good, pointing out the cleanliness of the place, friendliness of the staff, reasonableness of the prices, and finally the efficiency of the service. These factors, combined with the possibility of both self-service and dropping off the laundry, apparently turn it into one of the favorite options among clients.