Here’s a summary of what customers describe about Speed Queen Coin Laundry:
Pricing:
- Described as “extremely well priced” and “reasonably priced”
- Specific prices are not mentioned, but the overall sentiment is that it’s cost-effective
- They offer a free laundry day each month (1 wash and dry with soap and dryer sheets per person)
Facility:
- Consistently described as clean
- Described as “adorable” and “cozy”
- Bigger inside than it appears from the outside
- Has a book stand for kids
Equipment:
- Various sizes of washers available:
- 3 front-loading washers that can do 5 loads or more
- 7 washers that can do 3 loads
- Many top-loader machines
- Dryers are reported to be very efficient (clothes dry in 30 minutes unless overloaded)
- Dryers described as “so hot it doesn’t take long to dry your clothes”
Additional Services/Features:
- Wash and fold service available
- ATM machine
- Bill changing machine
- Vending machines for snacks and drinks
- Vending machines for detergent and softener (described as “very cheap”)
- Attendant on duty
Staff:
- Consistently described as friendly, helpful, and caring
- Owners praised for their community involvement and support
Customer Satisfaction:
- Overall very positive reviews
- Many customers express intention to return
- Described as a “hidden gem” of Lancaster
Unique Aspects:
- Free laundry day each month
- Owners show personal interest in customers’ well-being
- One reviewer humorously compares it to “Epic Time Lord technology” due to its size
Areas for Improvement:
- One customer suggested adding a TV to watch sports while doing laundry
Overall, Speed Queen Coin Laundry has been described as being a clean and efficient laundromat, oriented towards the community. Customers consistently comment on the friendliness of the staff, reasonable prices, and assortment of services available. By far, the most commons comments are regarding the cleanliness of the facility and how well the machinery is in working order, especially the dryers. The free laundry day and the owners’ involvement in the community add to its appeal. While specific prices aren’t mentioned, the cost is generally considered very reasonable. The positive experiences reported by customers, along with the range of services and equipment available, suggest that Speed Queen Coin Laundry meets a wide variety of laundry needs and is a valued part of the local community.