Here’s a summary of what customers describe about Laundry Time:
Services:
- Self-service laundry
- Drop-off laundry service (wash, dry, fold, and bag)
- Same-day turnaround for drop-off service
Equipment:
- Various sizes of washers (80lb., 55lb., 40lb., and 20lb.)
- High-speed soft-mount washers
- Two different sizes of dryers
- Card-operated machines
Facility:
- Clean and well-maintained
- Spacious with folding tables and carts
- Clean bathroom
- Safe and comfortable atmosphere
Staff:
- Always staffed with friendly and helpful attendants
- Assist customers with machine operation and general inquiries
Pricing:
- Small washer (medium load): about $3.50
- Large washer (big load): $7.50
- Express washers: $6.89/wash
- Dryers: $0.44 for 6 minutes
- Drop-off service: $1.25 per pound
- Some customers find it a bit pricey
Payment System:
- Card-based system (must load money onto a laundry card)
- Can load card with cash or credit card (minimum $10 for credit card)
Location:
- Serves Stow, Cuyahoga Falls, Munroe Falls, Tallmadge, and Kent area
Customer Experience:
- Generally positive reviews
- Quick service (wash and dry in less than an hour)
- Customers appreciate the cleanliness and helpful staff
- Drop-off service praised for sorting, folding, and packaging
Unique Features:
- Option to use own laundry soap for drop-off service
- Nicer clothes hung up and covered for drop-off service
Minor Complaints:
- Some find the bag discount for bulk service low (5%)
- Short dryer cycles (6 minutes) requiring frequent restarts
Overall, the reviews paint a picture of Laundry Time as a clean, well-equipped, and efficiently run laundromat with excellent customer service. While some customers find the prices a bit high, many appreciate the quality of service, cleanliness, and convenience, especially the drop-off service. The combination of modern equipment, cleanliness, helpful staff, and additional services appears to be key to their positive reputation.
