Here’s a summary of what customers describe about Jewel Lake Dry Cleaners:
Pricing:
- Described as “very reasonable” and “reasonably priced”
- Prices are noted as appropriate given rising costs
- Laundry detergent and fabric softener available for purchase at “low price”
- No specific prices mentioned
Services:
- Self-service laundry
- Professional dry cleaning services
- Stain removal (specifically mentioned for neck and cuffs)
Equipment:
- Washers and dryers in good working condition
- Described as “high-powered”
- Efficient: medium load takes about 25-30 minutes for each cycle (wash and dry)
Cleanliness:
- Consistently described as clean
- Well-maintained facility
Staff:
- Friendly owners who work long hours (12 hours daily)
- Helpful staff, good customer service
- Assisted customer who put quarters in the wrong machine
Facility:
- Clean and quiet environment
- Feels safe
- Located in a complex with restaurants and an ACE Hardware store
Convenience:
- Great hours of operation
- Convenient neighborhood location
- Quick turnaround time for dry cleaning services
Efficiency:
- Customers report being able to do multiple loads in about an hour
Additional Notes:
- Some customers have been using the service for years
- All services are performed on-site
Overall Customer Satisfaction:
- Generally very positive reviews
- Customers express intentions to return
- Praised for consistency in service over time
The reviews give a meaningful picture of Jewel Lake Dry Cleaners as a clean and efficient laundromat, with a comparably maintained facility offering dry cleaning service. People appreciate the reasonable price and friendly staff, along with the fact that self-service laundry and professional dry cleaning are both taken care of under one roof. The efficiency of the machines is frequently mentioned, allowing customers to complete their laundry quickly. The cleanliness of the facility and the helpfulness of the staff seem to be key factors in customer satisfaction. The business appears to have built a loyal customer base through consistent, quality service over time. The location within a complex that includes other useful businesses is seen as an added convenience. Overall, Jewel Lake Dry Cleaners seems to be well-regarded for providing a positive laundry experience at fair prices.
