Here’s a summary of what customers describe about Northern Lights Cleaners:
Pricing:
- Described as “fair” by one customer
- Another customer mentions it’s “a bit pricey but it’s worth it”
- One review states “prices are great”
Services:
- Dry cleaning
- Alterations
- Laundry service (including folding)
- Shirt pressing
Quality of Service:
- Consistently described as excellent and high-quality
- Work completed in a timely manner
- Items ready on time when requested
Staff and Customer Service:
- Owner and staff generally described as friendly and accommodating
- Some customers mention building a relationship with the owner
- Staff has helped customers load items into their cars
- One isolated incident of less friendly initial greeting noted
Convenience:
- Quick turnaround times appreciated, especially by travelers
- All cleaning and pressing done on-site
Overall Customer Satisfaction:
- Generally very positive reviews
- Many long-term customers (one for 10 years, another for 6+ years)
- Multiple customers highly recommend the business
Additional Notes:
- Local small business, which some customers appreciate supporting
- Consistent quality noted over extended periods
The reviews paint a picture of Northern Lights Cleaners as a reliable, high-quality dry cleaning and laundry service with a personal touch. The business seems to excel in building long-term relationships with customers, providing consistent quality service over many years. The quick turnaround times and on-site services are particularly appreciated. The owner’s involvement and the staff’s helpfulness are frequently mentioned as positive aspects. The business seems to cater well to both regular local customers and out-of-town workers needing quick service. Overall, Northern Lights Cleaners appears to have built a loyal customer base through consistent quality, personalized service, and reliability.
