Here’s a summary of what customers describe about Park Avenue Coin Laundry:
Pricing:
- Described as “well priced” and having “very great prices”
- Specific prices not mentioned, but customers seem satisfied with the value
- ATM fee is $1, which customers find reasonable
Equipment:
- Various sizes of washers and dryers available, including 80lb load washers
- MEGA LOAD machines that can handle up to six loads
- Machines described as fast and in good working order
Cleanliness:
- Consistently described as very clean
- Staff actively maintains cleanliness
Facility Features:
- Free WiFi
- Arcade games
- Vending machines for snacks, drinks, detergents, fabric softeners, etc.
- ATMs and change machines available
- Large facility with minimal wait times
Services:
- Self-service laundry
- Full-service wash and fold available
Staff:
- Consistently described as friendly, helpful, and providing excellent customer service
- Specific staff members mentioned: Ms. Martha, Ms. Gloria, Mike (the manager), and Ree
- Staff praised for being quick to help and resolve issues
Customer Experience:
- Generally very positive
- Fast service for wash and fold (one customer’s five bags were done in a few hours)
- Manager (Mike) noted for handling situations well and ensuring customer satisfaction
Additional Notes:
- Some customers travel from a distance to use this laundromat
- Appreciated for having everything customers might need
Overall Satisfaction:
- Very high, with multiple strong recommendations
- Described as “awesome” and “fantastic”
- Customers express love for the place and willingness to return
Park Avenue Coin Laundry appears to be a highly regarded laundromat that stands out for its cleanliness, variety of services, and excellent customer service. The facility offers a wide range of machine sizes to accommodate different needs, including very large capacity washers. Customers appreciate the additional amenities like free WiFi, arcade games, and comprehensive vending options. The staff receives consistent praise for their friendliness and efficiency, with several employees mentioned by name. The laundromat seems to cater well to both self-service customers and those preferring wash and fold services. The reasonable pricing, including for additional services like the ATM, adds to customer satisfaction.
