Here’s a summary of what customers describe about Stanley Steemer:
Pricing:
- Described as “super affordable” for cleaning two area rugs, a couch, and loveseat
- Specific prices not mentioned, but customers seem satisfied with the value
Services:
- Carpet cleaning
- Upholstery cleaning (including sofas and loveseats)
- Area rug cleaning
- Tile and grout cleaning (including showers)
- Air duct cleaning (mentioned in company description, not in reviews)
- Hardwood cleaning (mentioned in company description, not in reviews)
Quality of Service:
- Consistently described as excellent
- Effective at removing tough stains (marker lines, Kool-Aid) from white sofas
- Successful in revitalizing older carpets
- Technicians explain the cleaning process thoroughly
Staff:
- Technicians described as super nice, friendly, respectful, and helpful
- Mentioned by name: David, Shane, and Joshua
- Owner described as kind, God-fearing, and very personable
Customer Experience:
- Technicians take time to explain the process and answer questions
- Owner engaged in lengthy, friendly conversation with a customer
- Honest opinions provided, potentially saving customers money (e.g., advice on grout cleaning)
Additional Notes:
- Located in Dothan, AL and surrounding areas
- Company has been operating since 1947
- Uses proprietary equipment and family-safe cleaning solutions
- Offers 24/7 availability and online instant quote tool
Overall Satisfaction:
- Very high, with customers expressing intent to use the service again
- Strong recommendations from customers
- Described as an “amazing experience” by multiple reviewers.
Stanley Steemer represents a very well-established and reputed cleaning service. Customers have tremendous recommendations and compliments on the quality of work in renewing carpets and upholstery. The company stands out due to friendly, knowledgeable personnel by taking restive time with customers in explaining processes and conversing. Prices cannot be given, only that the service is reasonable, therefore representing a great value. It is appreciated that it offers a range of cleaning services, not limited to cleaning carpets. The personal touch seems to be a huge contributor to satisfaction, especially the involvement of the owner with the customers. Overall, Stanley Steemer comes out as a reliable, efficient, customer-oriented cleaning service that requires nothing more than recommending it to friends and repeating services.
