Here’s a summary of what customers describe about Sessions Cleaners:
Dry Cleaning Services:
- Highly praised for wedding dress cleaning
- Successfully removed stains and odors from a dress that had been dirty for months
- Replaced and fixed buttons without being asked
- Fast turnaround times
- Wedding dress cleaning done in 2 weeks instead of the estimated month
- Regular dry cleaning described as fast
- Quality of work consistently mentioned as excellent
Customer Service:
- Staff described as friendly, sweet, and helpful
- Accommodating of urgent requests
- Provided recommendations for a seamstress when needed
Pricing:
- Described as “reasonable” and “really good” for wedding dress cleaning and steaming
- No specific prices mentioned for dry cleaning services
Laundromat Services:
- $2 for 1 load (considered expensive by one customer)
- 8 washing machines and 17 dryers available
- Change machine available, accepts up to $20 bills
- Some customers find drying costs too high
Hours of Operation:
- 7:00 AM – 9:00 PM (for the laundromat)
Facilities:
- 6 wooden chairs available, one reported as broken
- Mixed opinions on the overall state of the laundromat
Notable Experiences:
- One customer reported a shirt with sentimental value being damaged, but the cleaner compensated by providing the rest of the order for free
- Another customer praised their ability to quickly press a jacket on short notice
Overall Customer Satisfaction:
- Generally very positive for dry cleaning services
- Mixed reviews for the laundromat portion of the business
- Multiple customers express intention to return, especially for dry cleaning
In conclusion, Sessions Cleaners excels in dry cleaning services, particularly for special items like wedding dresses. Customers consistently praise the quality, speed, and friendly staff. While the laundromat services receive mixed reviews due to pricing concerns, the dry cleaning side of the business is highly regarded. The focus on dry cleaning in customer reviews suggests this is their primary service. Overall, Sessions Cleaners maintains a strong reputation for reliable, high-quality dry cleaning at reasonable prices, despite the lack of specific pricing information in the reviews.
