Here’s a summary of what customers describe about Moose Cleaners:
Pricing:
- Described as having “low prices” and offering “the best value”
- One customer specifically mentioned they have the “Best Price”
- No specific prices mentioned
Services:
- Professional dry-cleaning services
- Previously offered alterations (though this may no longer be available)
- Able to handle rush orders when needed
Quality of Service:
- Consistently praised for high-quality work
- Reliable and trustworthy
- Efficient in their service
Customer Service:
- Exceptional customer service frequently mentioned
- Staff described as friendly, courteous, and accommodating
- Quick to greet and acknowledge customers
- Responsive to inquiries, even for services they don’t offer (e.g., leather cleaning)
Turnaround Time:
- Able to complete orders before the promised time in some cases
- Capable of handling rush orders for emergencies
Business Hours:
- Open for a few hours on Saturday, which customers appreciate
Longevity and Customer Loyalty:
- Many long-term customers, some using the service for 16-20+ years
- Customers willing to drive past other cleaners to use Moose Cleaners
Staff:
- Lisa specifically mentioned for excellent customer service
- Owner noted as being accommodating and helpful
Additional Notes:
- Willing to recommend other services for items they can’t handle (like leather)
- Some customers use the service weekly
- Able to handle various items including uniforms and tablecloths
Overall Satisfaction:
- Very high, with customers consistently praising the service, quality, and staff
Moose Cleaners is a reflection of years of dependable dry-cleaning service coupled with a sense of customer satisfaction. Great service, competitive prices, and good customer care seem to have created a niche of loyal customers. The speediness in their work, friendliness of employees, the ability to rush an order through when needed, are among the other items receivers really seem to appreciate. The fact that so many of its customers have used Moose Cleaners for several decades in a row and would travel further to continue using their services speaks volumes about the consistent quality and value provided. This business appears to have made a name among the community, where trust-one in the service and the other in its people-is expressed.
