Convenience:
Hangers Cleaners provides convenience to its customers by offering free pickup and delivery to their homes or places of work, same-day service, and it is located in several places within the town.
Quality of Service:
The customers have also talked highly of the quality service at Hangers Cleaners, saying, “Impeccable service, speedy service.” They are also impressed with the attention to detail in services offered, right from the folding of their clean laundry in an artful way.
Trustworthiness:
One customer had to tell the story of how Hangers Cleaners returned cash ‘accidentally’ put in one of the pockets as a sign of how trustworthy and honest the cleaning service was.
The customers are extremely satisfied, with one claiming that he couldn’t even imagine any other use of a dry cleaner. Supporters such as Hangers Cleaners exclaim that for over one year now, they have used only this cleaner and will gladly pay $150 per month because it is just the perfect convenience and quality of service.
Pricing:
While one customer reported prices higher than those to which they were accustomed, he said the convenience and quality of service made the extra expense worthwhile.
Awards and Community Involvement:
Hangers Cleaners has won several awards including Best Dry Cleaners, Best of the Biz and the Sustain the Rock award for its recycling program. They also have a charitable program where they collect coats, clean them and distribute them to people in need. On the whole, the customers speak very positively about Hangers Cleaners, noting the convenience, the quality of service, trustworthy, and community involvement. Prices might be slightly higher, but according to customers, added benefits more than make up for the cost.