Tide Cleaners

Tide Cleaners

has received 232 reviews with an average rating of 4.6 out of 5

Overall
Service
Hospitality
Pricing

Description Tide Cleaners

here’s a summary of what customers describe about Tide Cleaners:

Services:

  • Dry cleaning
  • Laundry (wash and fold)
  • Stain removal
  • Cleaning of comforters and duvet inserts
  • Starching and pressing

Quality of Work:

  • Generally described as excellent
  • Praised for attention to stains that other cleaners missed
  • Positive feedback on cleaning and pressing of dress shirts
  • Comforters and duvets described as looking “beautiful” and “like new”

Staff:

  • Consistently described as friendly, helpful, and attentive
  • Mentioned by name in some reviews (Alice, Cherise)
  • Praised for focus on customer experience and satisfaction

Customer Service:

  • Highly rated by customers
  • Willingness to re-clean items if not satisfactory
  • Flexible with pickup times for ill customers
  • Open on Sundays, which customers find convenient

Convenience:

  • Same-day service available for items dropped off before 9 AM (M-F)
  • Quick turnaround times mentioned by several customers
  • Convenient pickup options

Additional Touches:

  • Providing storage bags with handles for cleaned items
  • Offering treats for customers’ dogs

Pricing:

  • Described as “fair” by some customers
  • One customer mentioned it as “somewhat expensive” but worth it
  • No specific prices mentioned in the reviews

Notable Points:

  • New customers mentioned receiving discounts
  • Some customers expressed desire for more coupons
  • Part of a national brand (Tide) but with local, personalized service

In conclusion, Tide Cleaners emerges as a highly regarded dry cleaning service, earning praise for its professional cleaning and exceptional customer service. The business has cultivated a loyal customer base through its friendly staff, convenient hours, and consistent quality across various garment types. While pricing is generally considered fair, there’s a desire for more promotional offers. Tide Cleaners’ success lies in its ability to blend the resources of a national brand with personalized local service, enhanced by thoughtful touches and a willingness to address customer concerns. This combination positions it as a preferred choice for customers seeking reliable and convenient cleaning solutions in their area.

  • Monday 7 AM–7 PM
  • Tuesday 7 AM–7 PM
  • Wednesday 7 AM–7 PM
  • Thursday 7 AM–7 PM
  • Friday 7 AM–7 PM
  • Saturday 8 AM–5 PM
  • Sunday 10 AM–3 PM

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