Here’s a summary of what customers describe about Capt Keith’s Classic Cleaners:
Pricing:
- Described as “more than reasonable” and “very affordable”
- Specific prices not mentioned, but noted as “on point”
Services:
- Dry cleaning
- Laundry
- Wash & Fold
- Alterations
- Leather cleaning
- Fur cleaning
- Bed cleaning (presumably bedding)
- Shoe repair (through an affiliated cobbler in Austin)
Special Features:
- Free pickup and delivery
- Drive-thru window
- Text updates and communication
Quality of Service:
- Consistently described as exceptional
- Clothes come back clean, pressed, and fresh
- Handle a variety of items (clothing, handbags, comforters)
- Shoe repair service praised for excellent results
Customer Service:
- Owner (Keith) and staff described as friendly, outstanding, and always smiling
- Staff consistently brings their “A game”
- Owner takes time to speak with customers about various issues
Convenience:
- Good location, easy to get in and out
- Convenient for before/after work or lunch break visits
- Text reminders for pickup
Overall Satisfaction:
- Very high
- Multiple customers mention being long-term or lifetime customers
- Described as the “best dry cleaners” by some customers
Capt Keith’s Classic Cleaners has a reputation for overall comprehensive services, quality, and customer care. With reasonable prices, immaculate cleaning, and great customer service anchored by the owner himself, Keith, the business is unique in the industry. Other added conveniences that set it apart include free pickup and delivery, drive-thru service, and text updates. Moreover, additional services such as shoe repair make the clientele satisfied and extremely loyal. It becomes obvious that all these varied facets of the business making Capt Keith’s one of the leading, customer-oriented dry cleaning services.
