Here is what customers are saying about Laundry Day Wash and Fold:
Friendly and Helpful Staff: The customers speak well about the friendly and helpfullestaff of Laundry Day Wash and Fold. They provide great examples of customer service, such as the owner going out of his way to resolve an issue where a customer lost the payment. He actually gave them more money than what they lost.
Amenities such as full-service wash and fold-including pick-up and delivery, ironing, and just a basic wash and fold-are major plus factors with clients who like the convenience and time-saving features of it.
Good Communication: The customers liked the communication their employees did, even down to calling or texting when the clothes were ready to be picked up.
Reasonable Pricing: Most customers mention that the prices at Laundry Day Wash and Fold are appropriate and not too expensive to use for their laundry needs.
Amenities: Laundry Day Wash and Fold has modern, clean facilities, which is a definite plus; however, the location per one customer was somewhat hard to find.
Personal Touch: It would appear that the staff at Laundry Day Wash and Fold are going out of their way to make their clients feel appreciated and important. One customer did say they leave with a smile every time. They generally feel very well about visiting Laundry Day Wash and Fold because the employees are friendly and courteous, it’s convenient, they communicate well, prices are appropriate for the value, and the facilities are modern.