According to Laundry Near Me, here’s a summary of what customers describe about Newport Cleaners:
Prices:
- Described as “fair”
- Specific amounts not mentioned
Services:
- Dry cleaning
- Repairs (including hole repairs)
- Stain removal
- Same-day service available
- Special item cleaning (including oversized decorative pillows)
- Sports jersey cleaning
- Suit cleaning and pressing
Staff:
- Betty specifically mentioned multiple times for:
- Professional service
- Friendly attitude
- Helpful demeanor
- Change in ownership noted (new owner maintains quality)
- Staff provides extra service (bringing clothes to customer’s car)
Service Quality:
- Reliable (no lost or ruined clothes in 5+ years)
- Consistent quality
- Good stain removal capabilities
- Strong pressing/ironing service
- Punctual service
- Flexible with scheduling
- Quick turnaround (2 days for suits noted)
Customer Experience:
- Long-term customers (5-10+ years mentioned)
- Accommodating of tight schedules
- Easy in-and-out service
- Consistent quality maintained through ownership change
Overall Impression:
This is an established dry cleaning that has built a good name for itself based on reliability and customer service. The store stands out with consistency, fair prices, and personal attention toward customers, especially on the part of staff member Betty. Long-time customers praise that through ownership changes, the store maintains high standards and appreciate a provision of professional level of service with customer needs consideration.
