Here’s a summary of what customers describe about Scotch Wash Super Laundromat:
Pricing:
- Generally described as lower than other laundromats
- Washer prices:
- Single load: $1.50
- Double load: $2
- 3x load: $2.50
- 4x load: $3.25
- 6x load: $5
- Large comforter: $4.50
- Dryer prices: $0.25 for 6 minutes or 8 minutes (conflicting information)
Equipment:
- Mix of washer sizes available, including large capacity washers (4x and 6x load)
- Some machines noted as broken
- Change machine available and functional
Cleanliness:
- Consistently described as clean
Staff:
- Mixed reviews on staff
- Daytime staff (particularly a lady) described as nice, friendly, and helpful
- Night-time staff (a man) received some negative comments about being overly watchful and less helpful
Payment Options:
- Cash only (no card readers or ATM on-site)
- Nearby bank (US Bank) available for ATM withdrawals
Operating Hours:
- Listed closing time is 10 PM, but some customers note inconsistent closing times
Amenities:
- Laundry supplies available for purchase
- Described as quiet
Size and Location:
- Described as a “nice little neighborhood laundromat”
- Sizable facility
Customer Service:
- Mixed experiences
- Some staff members noted as being helpful and friendly
- One instance of a staff member being unhelpful with a machine issue
Overall Customer Satisfaction:
- Generally positive, with some reservations about certain staff members
- Customers indicate they would return
Overall, Scotch Wash Super Laundromat appears to be a decent neighborhood option with competitive pricing and good cleanliness. The main areas for improvement seem to be consistency in customer service across all staff members and potentially adding more payment options. Despite some minor issues, customers generally indicate they would return, suggesting overall satisfaction with the service.